If you are a current user of the fee-based instance of Alliance Key Manager on AWS, please read this message.
On June 1, 2023 Townsend Security announced the end of life for Alliance Key Manager as of November 30, 2023. There is no replacement for this solution, and no software updates or software support will be available after this date.
Unfortunately, Amazon does not allow us to send you a formal notice of the End of Life for this solution. And, unless you registered with us at the time you launched our solution from the marketplace on AWS, we do now know who you nor do we have your contact information.
It is important that you understand the impact of this notice and take appropriate actions now to avoid potential outages. Please read the following announcement.
Alliance Key Manager EOL Notice
June 1, 2023
Dear AWS Fee-Based Customer of Alliance Key Manager
This letter constitutes formal notification of the End of Life (EOL) of the Townsend Security Alliance Key Manager product effective at the end of the business day on November 30, 2023 (EOL Date). The following sections of this letter describe important information about software support and maintenance for this licensed software product, and information that may be helpful in your migration to a different solution.
Effects of End of Life termination
Please be advised that no further development of Alliance Key Manager will occur after the EOL Date. Critical security issues will be addressed as needed prior to the EOL Date. It is important that you start planning for the migration to an alternative key management solution as soon as possible. Townsend Security will provide you with support and guidance through our customer support portal only through the EOL Date.
Software support and maintenance
Townsend Security will continue to provide software support to support customers pursuant to the terms of the Townsend Security Maintenance Policy until the EOL Date.
The following solutions are possible replacements for Alliance Key Manager. Please be aware that this list does not imply a recommendation by Townsend Security. Please contact these vendors directly if you would like more information.
How to contact us
For technical support, please contact us through the support portal:
For licensing and administrative support please contact us by email:
To contact us by mail:
Townsend Security, Inc.
105 8th Avenue SE, Suite 301
Olympia, WA 98501
Townsend Security, Inc.
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